The Importance of Routine Maintenance near North East Edmonton, AB

“ Couldn't have find a better deal on my new Nissan suv. Same day approval Delivered. Thanks Nissan Northside. ”

“ I had such a great experience at Northside Nissan thanks to Jordyn! From the moment I walked in, she made me feel completely at home… super personable, kind, and genuinely funny. There was zero pressure at any point, which I really appreciated. Jordyn took the time to answer all my questions, explained everything clearly, and made the whole process feel easy and comfortable. If you’re looking for someone who actually cares about your experience and treats you like a person (not just a sale), ask for Jordyn. Highly recommend her. ”

“ I was a great experience, service personnel was very polite and call and explained everything in detail. I was very happy with the service. ”

“ Deal with Hazem & Garry, they sure helped me in a pickle and I was miserable they didn’t give up on me 😂 ”

“ Purchased my first car and everyone was so friendly and helpful I’m so grateful to Garry and everyone involved! ”

“ What an excellent experience I had purchasing my Armada; negotiated with Gracyn and her team; they were professional, fair, and through in some extras; don’t hesitate contact Gracyn or one of her team and they WILL look after you. ”

“ Darin was great he was patient with me made it a easy choice ”

“ Customer service was top notch! Thank you Northside Nissan for a fabulous experience!! ”

“ Darin is an excellent Finance manager very easy to deal with and trust. Would definitely recommend him to all my family when getting approvals for financing! ”

“ Great sales department. Made buying my vehicle a very smooth transaction. Will definitely go back when I am ready to trade in. ”

“ Really great experience at Northside Nissan. Everyone was friendly, helpful, and easy to deal with and everything was explained clearly! I’d definitely recommend them ! ”

“ I had the opportunity to work with Darin and he is a dog. I really appreciated his professionalism and skill. Wouldn’t want to work with another finance manager. ”

“ Super friendly staff, helped me out big time when I need a vehicle! Honest and transparent. ”

“ My experience with Northside Nissan was truly exceptional. After a disappointing experience with another dealership, I had developed a negative impression of the car-buying process. However, from the moment I connected with Northside Nissan, everything changed for the better. The team was professional, welcoming, and attentive throughout the entire process. I’m especially happy with my lovely 2026 Nissan Kicks SR Premium. I highly recommend this location as a go-to place for anyone looking for a great car-buying experience. ”

“ Excellent service today with my new tires..even went the extra mile and washed my car. Great customer service enjoyed the coffee. Will definitely be back and send friends your way. Thanks again ”

“ ⭐⭐⭐⭐⭐ Amazing experience at the Nissan dealership! Garry was extremely professional, friendly, and honest. He made the whole process smooth and stress-free, explained everything clearly, and helped me get a great deal. Highly recommend asking for Garry if you’re buying a Nissan! ”

“ Amazing place and people!! ”

“ Samir was a top-notch salesperson and was a pleasure to deal with. Hazam, General manager also helped us maneuver some sticky situations during the negotiations and guided us through the process with respect and support. I would highly recommend the dealership and the staff we dealt with as they were all absolutely excellent at what they do. We are very pleased to be bringing our business to Northside Nissan and look forward to enjoying our new 2026 kicks. This car drives like a dream compared to our former 2023 Kicks. ”

“ People who are extremely polite and professional.............. Thank you🙏👌 ”

“ Wonderful ”

“ Always a pleasure dealing with Northside Nissan!!! ”

“ Staff was excellent! Special thanks to Paul and Safwaan! ”

“ I came to Nissan Manning looking for an SUV. I was dealt with professionally by Gary, Josh, John to name a few. The team made sure to meet my budget and really happy with my 2026 Rogue Rock Creek! I would recommend this place to anyone looking for their next purchase! ”

“ I really got all the services that my car needed and also my car cleaned with free . Thank you guys. ”

“ We had a great experience purchasing our 2025 Nissan Pathfinder at Northside Nissan. Theo was excellent from start to finish—friendly, knowledgeable, and never pushy. He kept us well informed throughout the process and made everything smooth and stress-free. The vehicle delivery was well organized, he went through all the features with us and we felt confident driving away. Highly recommend Theo and the team at Northside Nissan! ”

“ Excellent service! Very quick turnaround. The sales floor is very relaxed. They want you to get the car you need and not just sell the most expensive. Lovely relaxing atmosphere with comfortable seating, good music, and of course courtesy beverages. Great communication from the team. Absolutely wonderful people ”

“ The service department were very professional and knowledgeable. They got my servicing on my Nissan Leaf done on time and on budget and included a fresh car wash too. I would recommend the Nissan North service department. ”

“ The customer service rep was very courteous and knowledgeable about the services required. She provided accurate info of my visit and was a pleasure to deal with. ”

“ Very good service while in for warranty work. Andrea was great. ”

“ Consistently have had good experience with warranty and maintenance. ”

“ As always....excellent service! ”

“ (Translated by Google) undefined (Original) Andrea, the service representative handled my concerns regarding my vehicle, in a friendly and professional manner ”

“ (Translated by Google) undefined (Original) Very thorough service team. Work done as requested. Always take my vehicle there and never disappointed! ”

“ Safwaan was great, very helpful and straightforward always ready to answer any questions you have. Northside Nissan did a great job ”

“ (Translated by Google) undefined (Original) Very easy to deal with. Very educated on products, engines, models etc. Great to deal with on price ”

“ Wonderful location and great assistance by Ross! We have an electrical problem with our right signal light not working so they conducted an inspection to find that maybe it is the weak battery and battery clamp causing the problem. Our Nissan is no longer under warranty and therefore it is cheaper by FAR to have service done elsewhere!!!! For example the dealer is charging $200.00 for a measly battery clamp WHAT??? And $375.00 for a new battery? Plus labour on top of the $575.00 quote…I went to Canadian Tire and they replaced both battery clamps and put in a brand new battery including labour, all for $350.00!!!! SO….Nissan Dealer, I will come to see you when the only service available to me is not available anywhere else! Otherwise my brakes will be done elsewhere because again the price is outrageous!!!! But Ross is one great associate who was very polite and accommodating and made us feel very comfortable!!! ”

“ BUYER BEWARE: New Nissan vehicles do NOT come with block heaters at Northside Nissan. The dealership will sell and install the block heater at an additional cost to the buyer. The sales manager refused to include this into the advertised price of the vehicle. In my opinion, block heaters are essential for cold weather climates and therefore should be a basic part of vehicles sold in Alberta. ”

“ I was with my friend during the delivery of his 2022 GLC 300 at Northside Nissan, and the experience was poorly handled. The original salesperson was absent, fees were unclear, and the car was delivered with damaged summer tires and an undisclosed rain sensor issue. After delivery, the dealership refused to help. Very disappointing. ”

“ After posting a Google review, I was contacted by Hasim (Manager) and later by Adam, who introduced himself as the General Manager. Adam said he had read my story and wanted to help resolve the issue. He asked me to come in and speak with him directly. When I met with Adam on Friday, January 30th, I clearly stated that I wanted a refund and to close my account, as I was sold a vehicle I did NOT request and the vehicle has ongoing issues. Instead of helping, Adam repeated what previous managers (Josh and Hasim) had already told me — no refund, only trying to push me into exchanging for another vehicle. I clearly stated multiple times that I did NOT want another vehicle. I only wanted my money back and to walk away. This was ignored. I was also misled about the vehicle history. Theo, the sales representative, told me the vehicle had only one owner. When I finally received the Carfax, it clearly shows two owners, with a new owner reported in June 2025. This is misleading and a serious lack of transparency. Management refused to take accountability for: Selling me a vehicle I did not request Providing incorrect information about vehicle ownership Refusing a refund despite misleading sales practices Wasting my time by pretending they wanted to help I was told the vehicle was serviced, but I am not confident and will be doing a third-party inspection. This dealership lacks integrity and accountability. I would strongly advise anyone considering Northside Nissan Manning Drive to be extremely cautious and verify everything independently. Very disappointing and frustrating experience. I will continue to speak out about my experience at Northside Nissan Manning Drive until this matter is properly resolved. If my ability to post or update my review has been restricted, it only further raises concerns about transparency and accountability. Customers should be able to share truthful experiences without interference. I am documenting everything and will continue to pursue resolution through appropriate consumer protection and regulatory channels. I am not asking for anything unreasonable — only a fair and lawful resolution to a transaction that involved misleading information and refusal to take responsibility. Northside Nissan cannot silence honest customer feedback. I will continue to advocate for myself and for other consumers who deserve transparency and integrity in car purchases. Thank you ”

“ Northside Nissan Manning Drive – Deceptive Sales, Misrepresentation & Negligence I am writing to warn the public about my extremely distressing experience with Northside Nissan on Manning Drive. What occurred goes beyond poor customer service and crosses into misrepresentation, dishonesty, and negligence. In December 2025, I visited Northside Nissan intending to purchase a brand-new Nissan Kicks at 0% financing. The terms were not favorable, so I left. I later informed the sales representative, Theo, that I might consider a pre-owned vehicle, but I was very clear that I did not want a basic trim — I wanted a higher trim. While I was at work, Theo contacted me and told me a 2017 Hyundai Tucson Ultimate was available, assuring me repeatedly that: the vehicle had no issues it was not a basic trim it was a higher trim (Ultimate) Based on these assurances, I proceeded. While still shopping around, Theo even discouraged me from purchasing a vehicle at a neighboring Hyundai dealership, claiming that the car I was viewing there had multiple owners and potential issues. Trusting his guidance, I returned to Northside Nissan, finalized the deal, and made a down payment. Before taking possession, I went to purchase winter tires. When I provided the vehicle details, the tire vendor informed me that the vehicle was not an Ultimate trim, but a basic SE model. After confirming through the tire specifications Theo himself sent me, it became clear that I had been lied to. When confronted, Theo dismissed my concern and made light of the situation instead of taking accountability. At this point, I had already committed financially. Vehicle Delivery Issues On January 11, 2026, I went to pick up the vehicle and dealt with Safwaan. I was assured the car had been fully serviced and washed. Immediately upon starting the vehicle: the engine warning light was on the car was dirty inside my license plate was not installed Despite raising concerns, I was told the engine light would “turn off once I drive.” This was false. I was sent to work without a license plate, which is illegal and unsafe. Later inspection revealed: the vehicle had not been washed debris was throughout the interior the plate was delivered later by Uber with incorrect bolts Mechanical Faults & Warranty Issues Despite purchasing a $2,500 warranty, the vehicle continued to display the engine warning light. Calls and messages to Safwaan and Theo were ignored. One receptionist even yelled at me during a phone call. When the vehicle was finally inspected, Ross (Service Advisor) confirmed two pre-existing faults: faulty spark plugs valve cover gasket issue This directly contradicted the claim that the vehicle had been inspected and serviced before delivery. Later, I was informed that insurance refused the claim because the issues were pre-existing, confirming that Northside Nissan attempted to pass the cost of repairs onto my insurance instead of taking responsibility. Management Acknowledgement On January 17, 2026, I met with Josh (Manager), who openly admitted that: the vehicle was SE (basic trim) management was aware of this Despite knowing this, the vehicle was still sold to me under false pretenses. I was provided a loaner vehicle while my car remains unfixed and undrivable. Refusal to Refund On January 23, 2026, I formally requested: cancellation of the Hyundai Tucson a full refund Hasem (Manager) bluntly told me I would not be refunded, no matter what. I was pressured to purchase another vehicle instead. Despite having already paid over $10,000, I was informed that the money would not properly transfer and that I would incur further losses. Final Thoughts I was: sold a car I never requested lied to about trim level delivered a faulty vehicle ignored when issues were raised pressured and dismissed by management denied a refund despite clear misrepresentation This dealership operates without transparency or integrity. I strongly advise anyone considering Northside Nissan Manning Drive to proceed with extreme caution or avoid them entirely. ”

“ Northside Nissan Manning Drive – Deceptive Sales, Misrepresentation & Negligence I am writing to warn the public about my extremely distressing experience with Northside Nissan on Manning Drive. What occurred goes beyond poor customer service and crosses into misrepresentation, dishonesty, and negligence. In December 2025, I visited Northside Nissan intending to purchase a brand-new Nissan Kicks at 0% financing. The terms were not favorable, so I left. I later informed the sales representative, Theo, that I might consider a pre-owned vehicle, but I was very clear that I did not want a basic trim — I wanted a higher trim. While I was at work, Theo contacted me and told me a 2017 Hyundai Tucson Ultimate was available, assuring me repeatedly that: the vehicle had no issues it was not a basic trim it was a higher trim (Ultimate) Based on these assurances, I proceeded. While still shopping around, Theo even discouraged me from purchasing a vehicle at a neighboring Hyundai dealership, claiming that the car I was viewing there had multiple owners and potential issues. Trusting his guidance, I returned to Northside Nissan, finalized the deal, and made a down payment. Before taking possession, I went to purchase winter tires. When I provided the vehicle details, the tire vendor informed me that the vehicle was not an Ultimate trim, but a basic SE model. After confirming through the tire specifications Theo himself sent me, it became clear that I had been lied to. When confronted, Theo dismissed my concern and made light of the situation instead of taking accountability. At this point, I had already committed financially. Vehicle Delivery Issues On January 11, 2026, I went to pick up the vehicle and dealt with Safwaan. I was assured the car had been fully serviced and washed. Immediately upon starting the vehicle: the engine warning light was on the car was dirty inside my license plate was not installed Despite raising concerns, I was told the engine light would “turn off once I drive.” This was false. I was sent to work without a license plate, which is illegal and unsafe. Later inspection revealed: the vehicle had not been washed debris was throughout the interior the plate was delivered later by Uber with incorrect bolts Mechanical Faults & Warranty Issues Despite purchasing a $2,500 warranty, the vehicle continued to display the engine warning light. Calls and messages to Safwaan and Theo were ignored. One receptionist even yelled at me during a phone call. When the vehicle was finally inspected, Ross (Service Advisor) confirmed two pre-existing faults: faulty spark plugs valve cover gasket issue This directly contradicted the claim that the vehicle had been inspected and serviced before delivery. Later, I was informed that insurance refused the claim because the issues were pre-existing, confirming that Northside Nissan attempted to pass the cost of repairs onto my insurance instead of taking responsibility. Management Acknowledgement On January 17, 2026, I met with Josh (Manager), who openly admitted that: the vehicle was SE (basic trim) management was aware of this Despite knowing this, the vehicle was still sold to me under false pretenses. I was provided a loaner vehicle while my car remains unfixed and undrivable. Refusal to Refund On January 23, 2026, I formally requested: cancellation of the Hyundai Tucson a full refund Hasem (Manager) bluntly told me I would not be refunded, no matter what. I was pressured to purchase another vehicle instead. Despite having already paid over $10,000, I was informed that the money would not properly transfer and that I would incur further losses. Final Thoughts I was: sold a car I never requested lied to about trim level delivered a faulty vehicle ignored when issues were raised pressured and dismissed by management denied a refund despite clear misrepresentation This dealership operates without transparency or integrity. I strongly advise anyone considering Northside Nissan Manning Drive to proceed with extreme caution or avoid them entirely. ”

“ (Translated by Google) undefined (Original) I bought my 2024 Nissan Sentra SV new and have suffered with intermittent Apple CarPlay disconnections for over a year. It drops repeatedly while driving (with “check USB device or iPod” messages), freezes, and reconnects unpredictably—making it unreliable for navigation, calls, or music. Android Auto works fine, so it’s clearly a CarPlay/iPhone problem. I’ve been to Northside nissan multiple times, tried every troubleshooting step (genuine cables, port cleaning, resets, re-pairing), and recently had the infotainment updated from version 562 to 565. Nothing fixes it. The service team is polite at first but doesn’t seem to care about actually solving the problem—just matching the name to the car owner. If you’re a person of colour or value your peace of mind, avoid coming here; all they’ll give you is depression and ask you to book another appointment every other day for the same unresolved issue. As a new car buyer expecting reliable tech from Nissan, this has been deeply frustrating and embarrassing in front of others. I escalated to Nissan Canada corporate with no real resolution. Potential buyers: Test CarPlay thoroughly and be prepared for ongoing headaches. I regret my experience and won’t return for service or recommend this dealership. ”